Shipping Information

Shipping Methods

We offer the following shipping methods for delivering your pet supplies:

• Standard Shipping: $6.99 (Estimated delivery time: 3-5 business days)
• Expedited Shipping: $12.99 (Estimated delivery time: 1-2 business days)

Free Shipping

Enjoy free shipping on all orders over $35. When your order total meets or exceeds $35 (excluding taxes and discounts), the free shipping option will be automatically available during checkout.

Order Processing

Orders are typically processed within 1-2 business days, excluding weekends and holidays. Once your order is processed and shipped, you will receive a shipping confirmation email with tracking information.

Tracking Your Shipment

You can track the status of your shipment using the provided tracking number in the shipping confirmation email. Simply visit the respective shipping carrier's website and enter the tracking number to get real-time updates on the location and delivery status of your package.

International Shipping

We currently offer shipping to select countries outside of the United States. International shipping rates and delivery times may vary based on the destination. Please note that international orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the recipient.

Shipping Restrictions

Some products may have specific shipping restrictions due to their size, weight, or contents. If a particular item is not eligible for shipping to your location, you will be notified during the checkout process. We apologize for any inconvenience this may cause.

Questions or Assistance

If you have any questions or need assistance regarding shipping, please don't hesitate to contact our customer service team. We're here to help!

Email: info@zappaws.com

Phone/WhatsApp: +1 (469) 924-6880